Service Request Form

Full Name
Phone Number
Your Email
Installation Address
Is this a tenanted property NoYes
Date of Installation
Estimate if unknown
Product Range

Hot Water

Solar Power

Kitchen Appliances

Air Conditioning

Serial Number
Where do I find my serial number
Description of the issue
Please limit to 200 characters
200 characters remaining
Additional comments/notes
Please limit to 200 characters
200 characters remaining
Disclaimer If the fault is not the result of a defective Chromagen component or outside of the warranty, a service call out fee will be payable at the time of attendance. The cost of this fee is approximately $170.00 + GST Monday to Friday ($250.00 + GSTfor afterhours including Saturday & Sunday). Chromagen warranty applies only to parts supplied by or installation works provided by Chromagen. Please refer to owner's manual for more detailed information. Please note additional charges apply for travel exceeding 30kms & after hours penalty rates are payable by the customer in all cases for weekend or after hours call outs - emergency only.
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